Gareth Francey

In the glass industry, we are directly tied to infrastructural spending and investment which means that if people are nervous about the future, they keep their cash close and hunker down to weather whatever comes their way. Fortunately, this has been far from the case over the past decade with most…

Or should that be, “A good employee is hard to keep”? I am pretty sure every employer in our industry has run into the same HR issue of trying to figure out where to find good talent and dealing with the inevitable question of how to keep these assets productive in their own company, and not…

The recent news of Don Friese’s retirement from C.R. Laurence is the end of an era and a monumental change to the glass and glazing industry, which he has influenced for so many years. With his retirement, the North American glass and glazing industry will lose one of the most remarkable business…

The last time I posted, I wrote about the differences in North America versus Europe when it comes to the product supply chain. But one of the major differences I did not mention was the emotional approach that North American buyers take versus overseas buyers. Relationship selling happens all…